Privacy Policy

Effective January 1, 2026

King Concord Concrete Works, concordconcreteworks.com, hi@concordconcreteworks.com

Who this policy covers

This policy explains how King Concord Concrete Works handles the personal information you share with us. We're a concrete contractor in Concord, CA, and this policy covers our website, starting from the home page, along with the calls, messages and estimate requests that come in through it.

We're a small local business, so we keep this simple. We collect what we need to answer you, quote your job and do the work, and not much else. You can read more about who we are on our About page.

Information you give us through forms and calls

When you fill out our contact form, call us or send us a message, we collect what you choose to give us. That usually includes your name, phone number, email address, the address of the property, and details about the job, such as a driveway, patio or slab you want poured or repaired. If you send photos of the area, we keep those with your request.

Our contact form runs on an outside form service. That service receives what you type and passes it to us, and it handles that information for us under its own privacy and security terms.

Please don't send payment card numbers, Social Security numbers or other sensitive details through the form, because we don't need them to give you an estimate.

Analytics and cookies

Like most websites, ours collects some basic information automatically when you visit. This can include your browser and device type, the pages you look at, how long you stay, the site that sent you to us, and a general location based on your internet address. We use this to see which pages people find useful and to fix what isn't working.

Some of this comes from cookies, which are small files your browser stores so a site can remember a visit or count traffic. You can block or delete cookies in your browser settings. The site will still work for reading, though the contact form may not work properly without them.

How we use your information

We use your information to reply to you, set up a free in-person estimate, prepare your quote, schedule and complete the work, and follow up after the job. We also keep records we need for billing, taxes and any later questions about the work.

We don't sell your personal information, and we don't rent it or trade it to anyone for their marketing. We won't add you to a mailing list unless you ask us to.

When we share information

We share information only when it's needed to run the business or do your job. That includes the companies that host our website, run our contact form and provide our site analytics, each of which handles the data for us.

We may also share information when the law requires it, such as in response to a valid legal request, or to protect our business, our crew or our customers from fraud or harm.

How long we keep it

If you contact us and we don't end up working together, we keep your request only as long as it's useful for following up, and then we delete it. If we do the job, we keep your contact details and job records for as long as we need them for billing, tax and business records, and to answer questions about the work later on.

Analytics data is kept in summary form and isn't used to identify you personally.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. You can also ask us to stop contacting you at any time.

We'll confirm the request is really from you before we act on it, so we don't hand your information to the wrong person. Expect a reply within 1 business day. Some records, such as invoices, we may have to keep for tax or legal reasons, and if so we'll tell you which ones and why.

How we protect your information

We limit who can see your information to the people who need it to handle your job, and we use reputable services for our website and form. No website or email system is perfectly secure, so we can't promise that information sent online will never be intercepted, but we take reasonable steps to keep it safe.

Children's privacy

Our website is meant for adults arranging work on their property. We don't knowingly collect information from children under 13, and if we learn that we have, we'll delete it.

Changes to this policy

If we change how we handle information, we'll update this page. The version posted here is the one that applies.

Questions or privacy concerns

If you have a question about this policy, want to make a request about your information, or have a concern about how we've handled it, get in touch through our contact page. You can also call King Concord Concrete Works at (925) 536-0945, Monday through Friday from 6 AM to 11 PM, or Saturday and Sunday from 8 AM to 9 PM.

Tell us what you need and the best way to reach you, and we'll work it out with you directly.